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Our aim at Emphasis is to provide a relaxed environment where all of our clients are attended to on time and truly pampered. To achieve this we have had to adopt the following policies:
Cancellations/Re-schedule
We are dedicated to delivering your services in the most prompt & professional way and will ensure that we have adequate time and staff to attend to your needs.
Due to the great effort and expense we go to ensuring the time you have booked is enjoyable, we ask that you value your appointment time. If you unable to attend an appointment we kindly request 24 hours notice should you need to re-schedule or cancel your appointment.
No Show
Should you No Show for your appointment time, you may be asked to pay a deposit prior to your next appointment.
Arriving Late
If you are running late for your appointment time please contact the Salon as soon as possible and we will attempt to accommodate you as best we can. However we may not be able to perform the full service you have booked in for due to the fact we must consider the schedules of other clients in the Salon.
Hair Salon Townsville, Emphasis Hair Studio
Call 07 4772 3936
Creating the Hair of your Dreams
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